6 Replies Latest reply: Mar 27, 2013 12:41 PM by Kirsti Aho

Help links do not work

ajsalcedo Mar 26, 2013 8:11 AM

Every time I press F1 in any of the CS6 applications it directs me to links that do not work

Like,

http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Premier ePro&l=en_US&id=AH_HOME

or

http://community.adobe.com/chcservices/services/redirect?u=http://help.adobe.com&p=Photosh op&l=en_US&id=AH_HOME

This is a new installation of CS6 Master Collection on Windows 7

Thanks.

Antonio

1. Re: Help links do not work

Todd_Kopriva Mar 26, 2013 4:04 PM (in response to ajsalcedo)

Those community.adobe.com redirects seem to be failing. This page has direct links:
http://blogs.adobe.com/premierepro/2010/08/help-documents-for-creative-suite-5-pdf-and-htm l.html
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2. Re: Help links do not work

ajsalcedo Mar 26, 2013 4:30 PM (in response to Todd_Kopriva)

Hi,

I know how to find the help pages.

I would like to know if there is a way to make the F1 work
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3. Re: Help links do not work

Todd_Kopriva Mar 26, 2013 4:32 PM (in response to ajsalcedo)

That's someone else's area. I was just making sure that other folks know how to get to the pages while the redirects are broken.
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4. Re: Help links do not work

Kirsti Aho Mar 26, 2013 4:35 PM (in response to Todd_Kopriva)

Hi, ajsalcedo,
We don't yet know the source of the F1 problem. We have engineers looking at it.
--Kirsti
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5. Re: Help links do not work

ajsalcedo Mar 26, 2013 4:45 PM (in response to Kirsti Aho)

Thank you
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6. Re: Help links do not work

Kirsti Aho Mar 27, 2013 12:41 PM (in response to ajsalcedo)

The problem has been fixed. Thanks for reporting it!
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