16 Replies Latest reply on Mar 26, 2013 5:06 PM by ssnake71

    mac download

    ssnake71

      i've down loaded flashplayer several times.  the basic program appears but the plugin does not. in th pocess i've uninstalled the program a few times.  what else can i do to see videos?

        • 1. Re: mac download
          chris.campbell Adobe Employee

          What operating system and browser are you using?  When you go to this page, Flash Player Version, do you see the animation or version number displayed?

          • 2. Re: mac download
            ssnake71 Level 1

            Mac OS X, Ver 10.6.8

             

            On that page both blocks are blank

            • 3. Re: mac download
              ssnake71 Level 1

              Safari.

              • 4. Re: mac download
                chris.campbell Adobe Employee

                Assuming you are using Safari, can you please verify that "enable plugins" is checked in the security tab of Safari's preferences dialog?  If so, please go to Safari's help menu and select Installed plugins.  Once the page is displayed, copy/paste the contents in a reply.

                • 5. Re: mac download
                  ssnake71 Level 1

                  Java Applet Plug-in

                  Displays Java applet content, or a placeholder if Java is not installed. — from file “JavaAppletPlugin.plugin”.
                  application/x-java-appletBasic Java Appletsjavaapplet
                  application/x-java-applet;jpi-version=1.6.0_43Java applet
                  application/x-java-applet;version=1.1Java applet
                  application/x-java-applet;version=1.1.1Java applet
                  application/x-java-applet;version=1.1.2Java applet
                  application/x-java-applet;version=1.1.3Java applet
                  application/x-java-applet;version=1.2Java applet
                  application/x-java-applet;version=1.2.1Java applet
                  application/x-java-applet;version=1.2.2Java applet
                  application/x-java-applet;version=1.3Java applet
                  application/x-java-applet;version=1.3.1Java applet
                  application/x-java-applet;version=1.4Java applet
                  application/x-java-applet;version=1.4.2Java applet
                  application/x-java-applet;version=1.5Java applet
                  application/x-java-applet;version=1.6Java applet
                  application/x-java-vmJava applet
                  application/x-java-vm-npruntimeJava applet

                  QuickTime Plug-in 7.6.6

                  The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site. — from file “QuickTime Plugin.plugin”.
                  application/sdpSDP stream descriptorsdp
                  application/x-mpegAMC mediaamc
                  application/x-rtspRTSP stream descriptorrtsp,rts
                  application/x-sdpSDP stream descriptorsdp
                  audio/3gpp3GPP media3gp,3gpp
                  audio/3gpp23GPP2 media3g2,3gp2
                  audio/aacAAC audioaac,adts
                  audio/ac3AC3 audioac3
                  audio/aiffAIFF audioaiff,aif,aifc,cdda
                  audio/amrAMR audioamr
                  audio/basicuLaw/AU audioau,snd,ulw
                  audio/midMIDImid,midi,smf,kar
                  audio/midiMIDImid,midi,smf,kar
                  audio/mp3MP3 audiomp3,swa
                  audio/mp4MPEG-4 mediamp4
                  audio/mpegMPEG audiompeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
                  audio/mpeg3MP3 audiomp3,swa
                  audio/vnd.qcelpQUALCOMM PureVoice audioqcp,qcp
                  audio/wavWAVE audiowav,bwf
                  audio/x-aacAAC audioaac,adts
                  audio/x-ac3AC3 audioac3
                  audio/x-aiffAIFF audioaiff,aif,aifc,cdda
                  audio/x-cafCAF audiocaf
                  audio/x-gsmGSM audiogsm
                  audio/x-m4aAAC audiom4a
                  audio/x-m4bAAC audio bookm4b
                  audio/x-m4pAAC audio (protected)m4p
                  audio/x-midiMIDImid,midi,smf,kar
                  audio/x-mp3MP3 audiomp3,swa
                  audio/x-mpegMPEG audiompeg,mpg,m1s,m1a,mp2,mpm,mpa,m2a,mp3,swa
                  audio/x-mpeg3MP3 audiomp3,swa
                  audio/x-wavWAVE audiowav,bwf
                  image/jp2JPEG2000 imagejp2
                  image/jpeg2000JPEG2000 imagejp2
                  image/jpeg2000-imageJPEG2000 imagejp2
                  image/pictPICT imagepict,pic,pct
                  image/pngPNG imagepng
                  image/tiffTIFF imagetif,tiff
                  image/x-bmpBMP imagebmp,dib
                  image/x-jpeg2000-imageJPEG2000 imagejp2
                  image/x-macpaintMacPaint imagepntg,pnt,mac
                  image/x-pictPICT imagepict,pic,pct
                  image/x-pngPNG imagepng
                  image/x-quicktimeQuickTime imageqtif,qti
                  image/x-sgiSGI imagesgi,rgb
                  image/x-targaTGA imagetarga,tga
                  image/x-tiffTIFF imagetif,tiff
                  video/3gpp3GPP media3gp,3gpp
                  video/3gpp23GPP2 media3g2,3gp2
                  video/aviVideo For Windows (AVI)avi,vfw
                  video/flcAutoDesk Animator (FLC)flc,fli,cel
                  video/mp4MPEG-4 mediamp4
                  video/mpegMPEG mediampeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
                  video/msvideoVideo For Windows (AVI)avi,vfw
                  video/quicktimeQuickTime Moviemov,qt,mqv
                  video/sd-videoSD videosdv
                  video/x-m4vVideo (protected)m4v
                  video/x-mpegMPEG mediampeg,mpg,m1s,m1v,m1a,m75,m15,mp2,mpm,mpv,mpa
                  video/x-msvideoVideo For Windows (AVI)avi,vfw

                  WebKit built-in PDF

                  — from file “”.
                  • 6. Re: mac download
                    ssnake71 Level 1

                    here it is but i don't see flash player in there.

                    • 7. Re: mac download
                      ssnake71 Level 1

                      note that when i download, i don't get a "save" choice.

                      • 8. Re: mac download
                        chris.campbell Adobe Employee
                        • 9. Re: mac download
                          ssnake71 Level 1

                          i must be doing something wrong.  when i click on the link, i get a new page with a blank address line.  when i cut/paste i get "page not found"

                          • 10. Re: mac download
                            chris.campbell Adobe Employee

                            You should see a download start when you click that link.  Check your downloads folder for a file named "install_flash_player_osx.dmg".

                            • 11. Re: mac download
                              ssnake71 Level 1

                              not there.

                               

                              got to go for now.  be back in a few hours.

                               

                              thanks

                              • 12. Re: mac download
                                ssnake71 Level 1

                                sorry, i'm back. forgot to send the last post.

                                • 13. Re: mac download
                                  chris.campbell Adobe Employee

                                  Can you verify that you're doing the steps outlined in this video:

                                   

                                  http://www.youtube.com/watch?v=wSRL0jLrmys&html5=1&hd=1

                                  • 14. Re: mac download
                                    ssnake71 Level 1

                                    didn't see video.  but doing all steps  in directions without results.

                                    • 15. Re: mac download
                                      ssnake71 Level 1

                                      trying butgetting blank screen for video

                                      • 16. Re: mac download
                                        ssnake71 Level 1

                                        video no longer blank but print is larger than video screen so i can't say if i did all steps