Welcome to the forum.
Most multi-drive/burner issues are caused by software that "hooks" an internal multi-drive, at boot up. I do not recall any issues with external multi-drives.
- Does your OS see the multi-drive properly, with no errors, or warnings?
- What is the connection type, USB 2.0, or FireWire-400 (IEEE-1394a)?
- Does PrE give you any messages at all?
- Have you checked for a firmware update (not a driver, but firmware), from the ASUS site?
- Did you place a blank DVD in the multi-drive, before you went to burn?
More on what Hunt talked about...
Things and Software to AVOID when authoring/burning a disc... says Encore, but also applies to Premiere Elements and disc burning
Start --> http://forums.adobe.com/thread/608660
#2 has WHY Explained http://forums.adobe.com/thread/607390
And a solution... to try even if you do not have the problems described above
Set your DVD output to a folder on your hard drive and then use the FREE http://www.imgburn.com/index.php?act=download to write files or folders or ISO to disc for DVD or BluRay (send the author a PayPal donation if you like his program)
thank you for the responce.
1. yes the drive works fine with the os
2. USB 2.0 the burner is a 3.0 but states that it will work with 2.0
3. no none at all
4.not yet, this was my first inquiry
5.yes I placed a BD-R in it. I have burnt a regular DVD just fine.
Thank you for that info.
I would check with ASUS, in case there is a firmware update. If so, be VERY sure to read the instructions. I also print them out, though I do that fairly often for my LG and my Plextor. Each has totally different instructions, so I do not want to confuse the two operations. Go step-by-step, exactly as the instructions direct you.
So it burns to DVD, but so far, not to a BD? With no error, or warning messages, these questions are but guesses:
When you go to Burn to Disc with the BD-R inserted, is Burn grayed out?
Does PrE seem to be burning, but the disc is blank?
Does the drive just spin, or make no noise at all?