11 Replies Latest reply on Mar 28, 2013 6:17 AM by Noel Carboni

    cs6 bug

    r-bin Level 5

      Hello!

      Win7x32 and PS CS6.

       

      To reproduce bug create any new file. Create levels layer with any mask. Activate "mask viewing" by pressing Option/Alt and clicking to mask icon on the levels layer in layers panel. Then try to call menu->select->color range. PS will crash.

       

      .

        • 1. Re: cs6 bug
          Jeff Arola Adobe Community Professional

          What version of photoshop cs6 are you using?

           

          Help>About Photoshop

          • 2. Re: cs6 bug
            Level 7

            Better yet: Help -> System Info.

             

            Have you installed all the Photoshop updates?  You should be on 13.0.1 or 13.1.2.

            • 3. Re: cs6 bug
              conroy Level 5

              Yes, provokes crash in 13.0.1 on OS X 10.6.8.

              • 4. Re: cs6 bug
                Level 7

                On MacOS you should be on 13.0.4 or 13.1.2.   You need to install the updates to pick up bug fixes.

                 

                I cannot reproduce this problem in 13.0.4 or 13.1.2.

                If you have a Macintosh crash log, I need to know the email address it was submitted with in the Adobe Crash Reporter so I can search for it in our database.

                 

                 

                But I can reproduce this in 13.0.1 on Windows.

                And cannot reproduce it in our current codebase (possibly fixed, possibly random, I'll keep testing).

                • 5. Re: cs6 bug
                  Noel Carboni Level 8

                  No crash here on 13.1.2 on PC.

                   

                  It came up with something unexpected in the dialog, though.  Might be a wild pointer.

                   

                  -Noel

                  • 6. Re: cs6 bug
                    Jeff Arola Adobe Community Professional

                    No crash here on windows 7 x64 photoshop cs6 32 or 64 bit 13.01.1 so far, but a couple times on the 64 bit version it acted as though a crash was coming (the select menu froze for a second)

                     

                    Maybe i'm doing something wrong.

                    • 7. Re: cs6 bug
                      Noel Carboni Level 8

                      Does it make sense for the preview in the dialog to look like this, when everything's all white?

                       

                      OddSelectionInColorRangeDialog.png

                       

                      -Noel

                      • 8. Re: cs6 bug
                        Jeff Arola Adobe Community Professional

                        Makes a nice, if not strange mask though

                         

                         

                         

                        Untitled-2.png

                         

                        Message was edited by: R_Kelly

                        • 9. Re: cs6 bug
                          r-bin Level 5

                          Thanks for comments.

                          I have PS 13.0.1.1 installed (x32 on win7ult x32).

                           

                          Is there more latest version available now?

                           

                          ps. sorry for grammar..

                          • 10. Re: cs6 bug
                            conroy Level 5

                            Chris Cox wrote:

                             

                            On MacOS you should be on 13.0.4 or 13.1.2.   You need to install the updates to pick up bug fixes.

                             

                            I cannot reproduce this problem in 13.0.4 or 13.1.2.

                            If you have a Macintosh crash log, I need to know the email address it was submitted with in the Adobe Crash Reporter so I can search for it in our database.

                             

                             

                            I've tried it again (still 13.0.1 on OS X), in order to send a crash report this time... but no crash now.

                             

                            Tried 16-bit mode and 8-bit mode, several times, several relaunches, docs with just Background and Levels, docs with numerous layers... no crash.

                            • 11. Re: cs6 bug
                              Noel Carboni Level 8

                              Sounds like a bad pointer that usually points to somewhere benign.

                               

                              I should think the appearance of that strange and wonderful stuff in the preview pane of the dialog should be enough to help find the problem.  Unless there are multiple problems, that is. 

                               

                              -Noel