1 Reply Latest reply on Mar 27, 2013 4:20 PM by hatstead

    Elements was accidentally wiped, now cannot use it due to serial number limit

    Laura5358

      We have Photoshop Elements set up on two computers at home, my laptop and the main computer. However, when the hard drive on my laptop was replaced/fixed, all the programs were wiped (fortunately the documents were safe). We reinstalled Elements, but it says it can no longer be used as the program has not been deactivated from the old machine - the serial number has been used too many times. How do I show Adobe that the program is only on two computers and that we have not broken the limit?