What is your operating system & version?
What is your web browser?
After you download the installer, close your browser, then run the installer from the download location.
mac os x and safari. I can download the file, but double clicking it from the download directory just gets an error message 'no appplication set to open the document'. Basically I have already tried what you suggested. According the the adobe installation guide, I do not now have a version of flashplayer installed at all. Any ideas?
thanks for you help so far.
What's the full name of the file that you are trying to double click?