What is your operating system? What is your Reader version?
Is this a local or online document, if online, what browser?
We are using Active reports tool to generate the PDF document, And the
server is Windows 2003, and it is online document which generates
We are facing the below error message when we try to generate, and my
local machine having Adobe Reader 7.0
Please find the screen shot below for the error message, Thank you for you
help in advance.
Thanks and Regards
There is no screenshot in your post; you need to use the forum editor's camera icon to insert a screenshot.
I do not see any forum editor's camera icon.But the screen shot says the error message as "There was an error processing thepage.there was a problem reading this document(109)",
I have tried to disable "Allow fast web view." open Adobe Reader and click Edit - Preferences - Internet and then uncheck "Allow fast web view." But isssue still persists.
Is that happening persistently with all these report documents?
Can you try if this still happens with a newer Reader version, e.g. 9, X, or XI?
This is happening for some of the reports, And we have tried for Adobe Reader versions (5,6,7,8 and 11). but still having same issue
Can these documents be downloaded to your local disk? Can you open them correctly from there?
Same functionality is working fine in local machine, development and
testing environments. The issue is only when we try to generate the
document from production environment.
It will display this error message "There was an error processing the
page. there was a problem reading this document(109)" , after clicking ok
button to this error message the pdf will be blank. And we saved this
document in local machine and tried to retrieve but it is showing blank