5 Replies Latest reply on Mar 28, 2013 10:12 PM by chris.campbell

    ID and Password problem


      After down loading an update for the flash player, I am asked for a password.  I have no record of any such password. If I enter my adobe ID (email address) and password, a window appears stating that either the ID or the password is incorrect. I reset my password with the same result.  No one at Adobe has been able to help. Any suggestions??