I am experiencing the problem in CS6 described here:
However, the file provided by Adobe as a solution is an empty text file. Is this a mistake? I followed the instructions but it did not fix the issue. I'm guessing that the text file provided needs to contain some data.
No, just the presence of the file is all that's required.
Perhaps you should describe your problem and system in detail.
P.S. Make sure you keep straight your 32 vs. 64 bit installation areas, and close and restart Photoshop after saving the file.
Perfect! That fixed it!!
Wow, such a basic mistake... I had put it in the 32bit folder but was running the 64bit version of the program.
Works like a charm. Thanks for setting me straight!