Have you verified you have pictures in Photoshop.com? Login there and take a look and let me know.
Yes I have, lots of pictures
Sent from my iPad
OK, thanks for checking I will look into this further.
You successfully loaded air, then downoader, ran it, and it told you it completed successfully? It appears you have 4,391 files to backup and then you still need to complete migration to Revel if you choose to do so.
If you are having trouble with the downloader, try running it on Chrome or Firefox. I did not see what browser you are using. Let me know if this works for you.
Can you try log out - Close downloader - Launch again -login with the correct username/password and try downloading again.
Let me know if that works.