Hi. Imported mxf files (shot on Canon C300) into Adobe Premiere Pro CS6. After importing I got a failure message that format was not supported. Was not sure if that message was referred to all clips or some clips. I could open clips in the preview monitor and therefore ignored the failure message; when I wanted to start editing into the timeline, however, I wasn't able to do so; not by dragging, comma, period, or any of the edit icon buttons. I am new to Premiere and have no clue what's going on. Unfortunately I don't seem to be able to find an Adobe support line on their website either. Can anyone help? Files play fine on the preview monitor; had some trouble with sound though - as if it needed to buffer first in order to play with the video. If I played before it 'buffered' it wouldonly play video without audio. Would very much appreciate if anyone could give advice. Thank you. Baz
Copy the complete contents of your CF card to harddisk, then use Media Browser to import your clips.
If I played before it 'buffered' it wouldonly play video without audio.
That's normal, as the clips need to be conformed. You'll see a progress bar in the lower right of the Premiere Pro interface. Wait for that to complete before you start work.