6 Replies Latest reply on Jan 26, 2017 2:35 AM by karanm49784127

    Element 3D is crashing After Effects?

    Ethan Tramel

      Hello everybody!

       

      I recently purchased Video Co-Pilot's plugin for Adobe After Effects, Element 3D, but much to my amiss, it does not work. The first time I tried to open the scene setup, it said, "Element 3D has encountered an unrecoverable error."

      I closed After Effects, and opened it back in hopes of trying again. But this time, when I apply Element 3D to a solid, it tells me "After Effects has stopped working" and I am forced to close the program.


      Nothing has changed yet, every time I try to add Element 3D to a solid it crashes After Effects. I updated my graphics driver, re-installed Element 3D, everything I can think of, but to no avail.

      If anyone could offer some speculance as to what's happening, that would be amazing.

       

       

      My system specs:

      Acer Aspire 5349

      2 GB RAM

      250 GB HDD

      Windows 7 Home Premium 64-Bit

      DirectX 11

      Intel HD Graphics