Could you please give us some more information?
Were you able to download the file from Adobe site?
When you double-click the downloaded file, what happens?
Yes I was able to download the file from adobe. I double clicked the file and installed it. When I tried use it however, it did not work so I tried to download again but the pop said the new version is already installed. It just is not working. Your help is greatly appreciated!
I think you have not enabled Flash Player in the browser.
Could you please see the last question on Mac sectionhttp://in this link. http://helpx.adobe.com/flash-player/kb/flash-player-faq.html#main-pars_text_1
It has infornmation on how to enable Flash Player.