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I borrowed some books from the library & am trying to load them onto my Kobo. It keeps saying it cannot authenticate my eReader. Can anyone help me with this?? I've tried the steps suggested & nothing has worked so far, please help!!
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It would help if you clarified which steps suggested you have tried. Also, is it a Kobo eReader or a tablet?
If it is an eReader,
If none of that helps, look at the contents of the Kobo using a file manager (such as Windows Explorer) with hidden files and folders visible and delete the '.adobe-digital-editions' directory on the Kobo.