I apologize in advance if this seems convoluted -- I have *tried* to make sure I'm saying only what needs to be said :-) Any help would be appreciated. [Note: I *did* try to 'chat' with a representative, but didn't even get through the deactivation question before they got stuck in scripted answer limbo.]
On machine #1, I had previously installed TCS2.5 and CS5.5 (Design Standard). Thus I Acrobat X Pro (amongst many other apps, including Acrobat 9 Pro Extended) available.
I recently installed TCS4 on machine #1 (which includes Acrobat XI Pro), but Acrobat X Pro and Acrobat 9 Pro are no longer available (error message: action is only valid for products that are currently installed).
I also installed TCS4 on machine #2.
I now need to use TCS4 on machine #3 (and machine #2). I can live without it on machine #1 for the time being, but would like to be able to use it again later.
In a nutshell, I'm doing this because I need to keep confidential client information on machines #2 and #3 (cannot share the information on the same machine). They are the main clients for the TCS software. But, I will also need to use the TCS software, on occasion, for other clients using machine #1 (again, cannot share info on common machines). So... I need to be able to turn off the software on one machine and turn it back on on the other. (As you can infer, the issue of Acrobat versions (and other adobe software) applies to each machine -- I want to be able to keep two machines running current software, and have the third running my licensed extra copy of Acrobat.)
Thanks all :-)
Installation and activation are separate and distinct actions, completely independent.
You can have installed Adobe software that is deactivated - it's still fully there but won't run.
Don't tie yourself in knots - the easiest thing to do would be to contact Adobe customer service and have them reset the activation counts for all your product serial numbers to zero. Then you can reactivate them exactly on the systems you want (just start the programs to do this).
For more details, see:
Hope this helps!