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Buttons are designed in InDesign and Acrobat to be viewed on Adobe Acrobat or Adobe Reader. Many third party PDF readers are available, including Google PDF Viewer. Many of them cut corners in their implementation of the ISO PDF standard. It seems that what's occuring. The same things happens at times with the Apple Preview application, or many PDF readers on tablet devices. My advice it to request your clients/viewers use a real, working PDF viewer.
Do you have any thoughts on alternatives to a button that would still hyperlink? I suspect the only solution would be to make a text, rather than the logo, hyperlink.
Thanks for you help,
Can't you simply select the logo, then go to the Hyperlink panel and choose New Hyperlink? Seems like you can...
Yes. Yes you can. Thank you.