You may not get much response on the Save as HTML feature in FM...It's basically unchanged since the emergence of the Tech Comm Suite, which included FrameMaker 8.
You'll find many alternative methods for producing HTML and Help, including RH with the TCS, MIF2GO, Flare, and WebWorks products.
I have the TCS, with a maintenance contract, so RH is the logical, lowest cost, and integrated choice for my output.
Hi Matt, thanks for your reply.
I'm not too worried because hopefully using the Save as ... HTML feature is a short term solution and I won't have to do this on an ongoing basis.
But it's not very good form to have the product crash when you use a shipped feature, so who knows, maybe they'll be able to use the info I provided somehow.
Thanks again Matt,
Have you tried doing some lorsum text with one of the “factory” templates and see if it chokes on that? Maybe the issue is in your content…
If FM’s HTML output was so great, people like Jeremy over at Omnisys (Mif2Go) wouldn’t have a livelihood ;>)
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec49b8f
Exception code: 0xc0000374
The error that you indicate (STATUS_HEAP_CORRUPTION introduced with Vista) also happens in other applications and may be due to some other interactions with Windows, device drivers and FM. In some cases, faulty or old printer instances are suspect (you're using Adobe PDF with FM, right?), USB connections (mikes, headphones, etc.), corruption of the ntdll itself (but I'd suspect that you'd be seeing lots crashes then) or it could be the older parts of FM (i.e. the HTML generating code) not playing nice with Win7.
To test if it's something other than Win7 (FWIW, saving as HTML works just fine on my Win7 64-bit system), try opening up the Ecology book sample found in the FM10 Samples\Overview\Book folder. Open all of the files and then do a SaveAs HTML for the book. It's pre-configured to do things properly for this. If this works, then I suspect the issue is either in your content (as Jeff suggests) or perhaps in your HTML mapping tables.
Also, your statement of a prompt to add formats to the catalog table suggests that you have some overrides to deal with.
Some time ago someone had reported that all files in your book must have an HTML mapping page on your reference pages, if you want to save a book as HTML. I do not remember, if all the mapping pages must even be the same.
I do not remember who had reported this and whether the circumstances are similar to yours. However, I would just check, if all of your files and specifically the first one have HTML mapping pages.