9 Replies Latest reply: Apr 4, 2013 11:03 AM by nierielimladris RSS

    Acrobat Distiller 9 Error - Cannot Print PDF


      When I try to print PDFs from any browser or piece of software, try to open Distiller directly, or even scan to PDFs, I receive the following error:


      Unable to create the temporary folder.

      Error: 5 - Access is denied.




      I have had no problems until Monday with this.  I did not install any new software.  I have done the following:


      • Scanned the computer for Malware (Malwarebytes) - 0 threats found
      • Scanned the computer for regular virus/registry issues (AVG 2013) - 0 threats found
      • Repaired Acrobat 9 PRO installation - no change
      • Rebooted multiple times - no change


      My computer runs Windows 7 64-bit, and I have Adobe Web Premium CS5 (which comes with Acrobat 9 PRO).  I currently do not have access to the installation discs, as I just moved.