I installed the Flash Player from Adobe, the message said it was successful. When it went to the Adobe page, it went black. I checked the control panel and it showed it as installed. When I tried it on Jib Jab, I could not see the video. It works on Google Chrome but not on Internet Explorer. I upgraded to IE 10 and that did not help either. I checked Norton and shut off the Antivirus, then did the Adobe debugging, and tried several times. Nothing seems to work. It seems like it installs but does not initiate.