2 Replies Latest reply: Apr 4, 2013 12:29 AM by xelorose1 RSS

    I have downloaded the illustrator trial twice with no outcome.

    xelorose1 Community Member

      Everytime the download has finished after four-five hours of waiting, it then says it is "extracting"and after that it then says an error occured and i have to reset my laptop and restart the download. Why is this and how can it be resolved? I am using just a toshiba laptop if that is important information. Thank you!