6 Replies Latest reply: Apr 4, 2013 11:26 PM by Mylenium RSS

    After effects crashing and not responding

    Arrakis Community Member

      After effects is crashing when I try to import my AI file. Its also not responding when illustrator is open.    I dont know why. Never had this happen before.   Im getting this message also " AE error: could not parse mask shape on clipboard???   Then unable to execute script at line 51?


      What should I do?



      Should I reinstall? If so how do I do that?