RH 10: How do I get Heading 1 to appear in printed Word TOC

[david_aker]

Hi,

I can't get any Heading 1s to appear in printed Word TOC.

Using Books and Topics (with titles as Heading 1 as a test).

All other headings appear fine in the Word TOC.

RH TOC example

Functionality (Book)

     Function 1 (Topic) - has Heading 1 title, doesnt show in word TOC

     Function 2 (Topic) - has Heading 2 title, shows in word TOC

Known Issues (Book)

     Issues 1 (Topic)

Sure I can change the TOC field codes to include Heading 1 in the Word doc.

Does RH only include Heading 2 and lower in the Word TOC, by default?

Anyway to change this or what am I doing wrong?

Many Thanks,

David

[Peter Grainge]

It should work as it always has, I'm not having any issues in this area.

Try one of the sample projects. Click Open on the RoboHelp Starter page and then click Samples in the ribbon on the left.

Are you mapping to a Word template? If yes, try another one.

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@petergrainge

[david_aker]

Tried several templates, same result.

Tried EmployeeCare sample project

Heading 1

Whirl the World - Employee Care

doesnt appear in word TOC, nor any other Heading 1s

Only Heading 2 entries appear

[Peter Grainge]

I know that project works when mapped to the supplied Word template. What are you mapping to and what version of Word?

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@petergrainge

[david_aker]

Style Mapping - EmpCare.dot

Word 2010

This is the TOC field code

TOC  \B RH_PD_TOC_BK \O "2-2" \H \Z \T "Heading 1,1"  \* MERGEFORMAT

When I change it manually, works fine

[Peter Grainge]

I just tried that one and it worked correctly. I also see the same code so this is a bit baffling.

Have you tried both DOC and DOCX?

Are you generating the Word document to a local drive.

If the problem was with one document or project, I would suggest other things but this is common to all Word outputs.

Try generating a printed document but selecting a CSS file rather than a Word template.

Can you try on another machine using the trial version for test purposes?

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@petergrainge

[david_aker]

I've tried DOC and DOCX....same result.

Generating to local drive.

Used CSS file also, same result.

Yet to try other machine

[Peter Grainge]

@david_aker

Problem solved?

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@petergrainge

[david_aker]

nope

[Peter Grainge]

Are you able to send me the project? See the Contact page on my site.

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@petergrainge

[Peter Grainge]

David

I replied to your email but haven't heard back from you.

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@petergrainge

[Peter Grainge]

I received the XPJ file only then a project with no topics so I have been unable to assist David. If anyone else sees a similar problem, let me know.

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@petergrainge

[oleksandrs26827324]

Hi Peter, I'm IT supporter in 3shape company and we have the same issue.