1 Reply Latest reply on Apr 5, 2013 6:44 AM by kglad

    Photoshop elements 11 organizer install fails


      I have a new windows 8 install and installed Elements 11.

      During import of my photo's the process stopped and my complete computer froze.


      After reboot Elements organizer crashes after startup.

      I do see the GUI flashing for 1 sec and then it crashes. The backup reminder will appear but nothing else.


      I deinstalled and reinstalled but nothing helped.

      After that I have de-installed and removed residual files manually.


      Now it will only install the photoshop (edit) part of the program but the organizer folder will not be created.

      The install log shows 0 errors.


      i also tried to install to  a different directory but with the same result.

      What to do next?