Since upgrading my camera from a sony a300 to the sony a77 I cannot download my photos to my elements 9 in raw, I get an error message - nothing was imported, the files or folders selected to import did not contain any supported file types, or the files are already in this catalog. Then the reason of - the file is damaged or is a format that cannot be included in the organiser. Can anyone help I'm having to adjust wb etc in a different program then send it to pse9 as a jpeg to work on further. I use windows not mac.
See if updating pse 9 to camera raw 6.5 helps:
The Help>Updates from within the pse 9 editor might work.
If not you can download camera raw 6.5 from here:
You can also go to Help>About Plug-Ins>Camera Raw in the pse 9 editor to see which version is presently installed.
I really appreciate the help, will try this tomorrow, thanks