I've just restored my computer from a back up. Everything was working before my computer died. Now I can't open any books in the reader library nor download any new books to the library. It says the computer is not authorised to preview this page. But if I check the Adobe Digital Editions program, the computer IS authorised. Nothing has changed for my device.
I'm running MAC OS 10.6.8, trying to connect to a Sony PRS-650.
Any suggestions gratefully received.
Sometimes ADE gets confused and in a half-authorised state.
cmd-shift-D (ctrl-shift-D on a PC) should deauthorize competely. Restart ADE, then try to authorize again.
There are bugs in ADE2.0 (on PC at least) that prevent it working for Overdrive library books with PRS-350; same bug may apply to PRS-650.
That can be resolved by ininstalling ADE2.0 (which also has lots of other bugs) and installing the much more reliable ADE1.7.2.
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172