19 Replies Latest reply on Apr 10, 2013 8:12 AM by canon3000

CS5 Extended Urgent help needed

canon3000 Apr 8, 2013 8:10 AM

Just purchased CS5 extended what I thought was the full version, on the side of the box is a sticky lable saying UPGRADE from Adobe photoshop Elements, to install this upgrade of CS5 Extended you must have an eligible version of Adobe Photoshop Elemets.

So which version do I have? re seller Pc World are not sure either now I have shown them the box, I cannot open the box as this will invalidate the returns. If it is an upgrade which elements do I need to run the software?? Reason for using Cs5 and not Cs6 is I will be getting some actions that only work in Cs5

Thanks

1. Re: CS5 Extended Urgent help needed

Curt Y Apr 8, 2013 8:26 AM (in response to canon3000)

This does not make sense to me. You can not upgrade from Photoshop Elements to Photoshop. Also, CS5 is not the current version (CS6 came out a year ago) and although a retailer may have one in stock I would be suspicious.

To qualify for an upgrade to CS5 Extended you would need to have CS2 Extended or later to qualify.
Like Show 0 Likes(0)

Actions
2. Re: CS5 Extended Urgent help needed

charles badland Apr 8, 2013 8:30 AM (in response to Curt Y)

See this Forum Thread link for issues to check if buying older Adobe software:
http://forums.adobe.com/message/3687600#3687600

This does not make sense to me. You can not upgrade from Photoshop Elements to Photoshop.
hmm... that too.
Like Show 0 Likes(0)

Actions
3. Re: CS5 Extended Urgent help needed

canon3000 Apr 8, 2013 8:50 AM (in response to charles badland)

www.ebay.co.uk/itm/110992266025?_trksid=p5197.c0.m619

Thats the link where I purchased from.
Like Show 0 Likes(0)

Actions
4. Re: CS5 Extended Urgent help needed

Curt Y Apr 8, 2013 8:52 AM (in response to canon3000)

Ebay is infamous for selling counterfiet copies of photoshop. Some copies look exactly like the real thing, the the serial number will not work. Not to say the copy you bought is, but there certainly are quite a few red flags.

Bottom line the upgrade path printed on side of box does not exist. But I am just a user, not an Adobe rep. You can verify the upgrade path by doing a web search.
Like Show 0 Likes(0)

Actions
5. Re: CS5 Extended Urgent help needed

Mike Ornellas Apr 8, 2013 4:13 PM (in response to Curt Y)

you can download the software for free. you just need the codes.
Like Show 0 Likes(0)

Actions
6. Re: CS5 Extended Urgent help needed

Noel Carboni Apr 8, 2013 4:40 PM (in response to canon3000)

My advice: Return it for a refund ASAP and buy a legitimate copy directly from Adobe.

Otherwise there's a very good chance that one day your serial number will be blacklisted. Then you'll be SOL.

On the Perpetual license track only Photoshop CS5 can be upgraded to Photoshop CS6 now. If you find buying a full legitimate copy expensive, since you'll have to buy a full version, consider a cloud subscription ($19.99 a month for just Photoshop).

-Noel
Like Show 0 Likes(0)

Actions
7. Re: CS5 Extended Urgent help needed

canon3000 Apr 9, 2013 2:53 AM (in response to Noel Carboni)

Thanks for all your advice, advice taken and Im returning it for full refund. The problem I have now is that I will be shortly getting some actions that apparently only work in CS5 any one know a way around this so they will work in CS6??
I will start a new topic asking the same question.
Thanks
Like Show 0 Likes(0)

Actions
8. Re: CS5 Extended Urgent help needed

Noel Carboni Apr 9, 2013 3:17 AM (in response to canon3000)

Most actions that work in earlier versions also work in Photoshop CS6.

Are these commercial actions?

-Noel
Like Show 0 Likes(0)

Actions
9. Re: CS5 Extended Urgent help needed

Jeff Arola Apr 9, 2013 3:31 AM (in response to Mike Ornellas)

Is that really called for on Adobe's own forum?
Like Show 0 Likes(0)

Actions
10. Re: CS5 Extended Urgent help needed

canon3000 Apr 9, 2013 4:02 AM (in response to Jeff Arola)

Ok Ive downloaded the trial version of CS6 tried the action I have been sent that works fine in CS5, but as warned this action will not open in CS6 I just get a warning message saying its the wrong kind of document???
Like Show 0 Likes(0)

Actions
11. Re: CS5 Extended Urgent help needed

canon3000 Apr 9, 2013 4:29 AM (in response to canon3000)

Looks like I will have to create my own actions, this is what I need to acheive.
http://forums.adobe.com/thread/1187930
Like Show 0 Likes(0)

Actions
12. Re: CS5 Extended Urgent help needed

Noel Carboni Apr 9, 2013 5:54 AM (in response to canon3000)

It's a .atn file that won't open?

-Noel
Like Show 0 Likes(0)

Actions
13. Re: CS5 Extended Urgent help needed

canon3000 Apr 9, 2013 7:44 AM (in response to Noel Carboni)

Hi Noel

Its a .psp file

Thanks
Like Show 0 Likes(0)

Actions
14. Re: CS5 Extended Urgent help needed

Curt Y Apr 9, 2013 8:07 AM (in response to canon3000)

A .psp file is an unsaved action. A .atn file is a saved action.
Like Show 0 Likes(0)

Actions
15. Re: CS5 Extended Urgent help needed

Noel Carboni Apr 9, 2013 10:08 AM (in response to canon3000)

Who has provided you with a Photoshop Preferences file? Is it ActionsPalette.psp? If so, that's not really a valid way to share actions.

ActionsPalette.psp could be an entire set of actions that someone had loaded into a particular version of Photoshop, and copied from their Photoshop preferences area. That's certainly not the proper way to do it.

There is a possibility you could replace your own copy of ActionsPalette.psp (which would cause you the complete loss of your actions), but I don't honestly know if the preferences files from one version of Photsohop can be used in another.

But better yet - is there any way you could ask the original provider to actually save the actoins set(s) pertinent to what you're doing properly, as .atn files, so that you can load them into Photoshop?

-Noel
Like Show 0 Likes(0)

Actions
16. Re: CS5 Extended Urgent help needed

canon3000 Apr 10, 2013 1:20 AM (in response to Noel Carboni)

Hi Noel

You are spot on with Actions Palette .psp, this is why the action creator is saying it will only work in cs5.

I dont have any actions at the moment so any info on how to transfer this ActionPalette .psp into cs6 would be fantastic.
Like Show 0 Likes(0)

Actions
17. Re: CS5 Extended Urgent help needed

canon3000 Apr 10, 2013 5:17 AM (in response to canon3000)

I have asked the creator and have been advised there is no other option than .psp to save the action.

thanks
Like Show 0 Likes(0)

Actions
18. Re: CS5 Extended Urgent help needed

Curt Y Apr 10, 2013 7:20 AM (in response to canon3000)

As has been stated .psp is an unsaved action.

Photoshop Actions
Mac - Actions (not saved) Actions panel.psp Users/[user name]/Library/Preferences/Adobe Photoshop CSx Settings
Mac - Actions (saved) Actions panel.atn Program Files/Adobe Photoshop CSx(64bit)/presets/actions
PC - Actions (not saved) Actions panel.psp Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop CS5/Adobe Photoshop CS5 Settings
PC - Actions (saved) Actions panel.atn Program Files/Adobe Photoshop CSx(64bit)/presets/actions
Like Show 0 Likes(0)

Actions
19. Re: CS5 Extended Urgent help needed

canon3000 Apr 10, 2013 8:12 AM (in response to Curt Y)

Hi Curt thanks
The creator is asking me to copy the file into
Curt Y wrote:

As has been stated .psp is an unsaved action.

Photoshop Actions
Mac - Actions (not saved) Actions panel.psp Users/[user name]/Library/Preferences/Adobe Photoshop CSx Settings
Mac - Actions (saved) Actions panel.atn Program Files/Adobe Photoshop CSx(64bit)/presets/actions
PC - Actions (not saved) Actions panel.psp Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop CS5/Adobe Photoshop CS5 Settings
PC - Actions (saved) Actions panel.atn Program Files/Adobe Photoshop CSx(64bit)/presets/actions
Like Show 0 Likes(0)

Actions