Flush the disk and media caches manually....
Thanks. Did it.
Still crashes on startup. Same message.
I had 75gb on the cache folder...
I´ll try restarting Mac... and let´s see if miracle happens.
Exactly the same things to me.
Yesterday i work on a project, and this morning, impossible to open my project.
Auto-save project too.
I can open other and creat new one but can't open this one.
Same error blitpipe, i re-installed ae, update, flush media caches, adobe cloud update but nothing.
I've got others error message, ae can't call roto tool roto brush, and Shadow/Highlight.
But i can use it in other project, no problem.
What's different on this project:
32 bits color
i can use both tools in a new project 32 bits or not
Sequence DNG from black magic cinema camera
i just rename the folder to make it offline when i strat the project, nothing change.
Someone have a idea ?
I can not even start AE... it just crashes while loading.
In fact... it crashes while Loading Screen says "cleaning Scripts..." "cleaning Smoother..." that´s the last thing I can read.
I fix my problem,
i remove both effect from the plugin folder in Support files,
my project start with a message saying, two tools are messing ... but it's open, i resave it, close ae, replace effect,
and it's work for now.
Have you got a wacom graphic tablet on your mac ?
Yes. I do have it. But I am not using it. I mean... not connected.
I´ll try removing something... and see what happens.
Any Adobe people that could help me?
I am loosing all day with this... I don´t know what else I can do.
Hardware looks fine. I mean... only soft that is complaining is AE.
Is there a way to re install drivers on a Mac?
Just deleted ( actually moved to desktop ) all the After Effects PREFS folder, located on user/library/preferences/Adobe/After Effects/11.0
Then it started.
Now I will try to add again what I moved... until it starts to crash again.
I have to add myself to this discussion. Same symptoms. Same alert / error message.
I'm going to follow the same steps as LucasGeuna.
I hope there is follow up by us users.
I don't appreciate Adobe's position on this but that's a separate issue.
In my case... it did work perfectly.
So just find that folder "11.0" and move it to desktop.
I don´t remember if after that... I moved back some filters... but it worked.
1 person found this helpful
I found this action which allowed AE to get past the error message and launch:
"...(on a Mac) hold down the Command + Option + Shift keys as you start After Effects, this will allow you to delete the corrupt preference file. On a PC its Control + Alt + Shift."
After this there was a plain dialog box - "Do you want to delete corrupt Preferences File?". I clicked Yes. AE started up smoothly.
Solution courtesy of Brian Charles, http://forums.creativecow.net/thread/2/970527
I hope this ends this nightmare for good.
I've had this problem too. And sometimes resetting prefs isn't enough.
For stubborn problems, delete the entire AE preferences folder.
On Mac: username/Library/Preferences/Adobe/After Effects
This worked for me on Windows 10 | AE 2015.2 | GTX 980 TI
I'm assuming moving your "11.0" pref folder is the equivalent.
Removing whole preference folder sorted it for me