Make sure that you have all the updates for Presenter. You may also want to look at Captivate (think of it as Presenter's big brother), as it does simulations very well. The learning curve shouldn't be too steep.
Hi Jorma! I actually have Captivate 6 as well and know how to use it. The leadership team wanted basic learning, no simulations for this specific training, which is why we’ve been doing Hot Spot quizzes instead.
I’m hoping I won’t have to make any more edits to the quizzes but I would still like to know why this bug keeps happening.
Thanks for your help
Did you do the 8.0.1 update for Presenter? Not sure if that was a fix in that update, but it can't hurt to check. There is an 8.0.2 update as well, but I don't believe it applies to this issue.
I do have the 8.0.1 update. I added a new hot spot question in and it again defaulted all my questions back and lost my formatting. Any other ideas?
I don't see this issue (or something similar) in the "hot list" of issues with Presenter. It may need to be looked at by Adobe. I know that some of the support and engineering staff to participate they may be able to reach out and help, or you can call them: 800-945-9120.
Top Issues in Presenter: http://helpx.adobe.com/presenter/kb/top-issues-presenter-8.html
I would also try in Captivate (since it has a Hot-spot question type).
I'll play with Presenter and see if I can give any better answers.
I am not able to reproduce the issue. Need some more info from you.
Which OS are you using?
Also mention os type . (32bit /64 bit)
Which office are you using ?
(office version 32/64 bit)
I've actually finally trouble-shooted my issue! Some of the hot spot questions were missing identifiers "Hot Spot 1" so to speak and those were the ones that were resetting. I named every Hot Spot again and now this issue has been resolved.