I can't seem to create a new document from the file > new dialog. Every time, the application hangs until I'm forced to quit the program. I'm able to open existing .AI files, but I just can't create anything new. Please help.
Reset your preferences.
Thanks! That worked. Much appreciated.
I am having the same issue on a Win 7 64 bit system. I select File New and Illustrator just hangs. If I hit ESC I can regain control but then can only open existing files.
I am not sure how to Reset my Preferences. Can you provide further detail please?
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