0 Replies Latest reply on Apr 9, 2013 3:50 PM by Kaleidoscopes Violin

    InDesign CS6 can't read EPS files from earlier version of InDesign

    Kaleidoscopes Violin

      I have a series of six violin method books (Kaleidoscopes for Violin) that I created in InDesign CS2. 

       

      Having now upgraded to InDesign CS6, all of the EPS files used in these books -- hundreds and hundreds of files -- are unreadable by the program.  I receive the error message, "Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again."

       

      Another user, ratgui, reported this problem on February 2, 2013 (two months ago) and has received no response.  This user's files are also music files, imported from InDesign CS4 (more recent than mine).

       

      Needless to say, there is nothing wrong with my EPS files, given that every single one of them was read correctly (and is still read correctly) by the older, supposedly less-advanced version of InDesign!  The only work-around currently is to save each image in PNG format (luckily Sibelius exports to PNG).  For 600-800 files, this represents three or four full days of unnecessary work, and will double the number of images on my hard drive.

       

      The EPS issue is a remarkably serious flaw in a software package that costs many hundreds of dollars, especially given that I posted the same problem in response to the release of InDesign CS5.  A response (and, I daresay, a software update that fixes the problem) would be greatly appreciated. 

       

      As a side note to the developers -- it is super, duper cumbersome that this error arises in a separate pop-up box for EVERY affected image.  These pop-up boxes must be dismissed one at a time.  Worse yet, once you have dismissed the error message for a given image, the message appears AGAIN if you return to the same page!!  This unnecessary hassle makes it impossible to even work with the underlying document.  Placing the error message in the links palette would save a great deal of headache.  It is fairly obvious that the images aren't being read properly ... they all appears as gray boxes.

       

      Thanks!!