6 Replies Latest reply on Apr 11, 2013 7:51 PM by Noel Carboni

    Image not displaying correctly Photoshop CS5 Extended V 12.1. (Same file OK in PS Elements)

    Boot-Sale-Fan Level 1

      I am having a problem with Photoshop CS5 Extended V 12.1.


      The problem:

      When I open some files, some shades of BLUE colour is displayed as BLACK

      However the same file  opens and displays correctly if I open it using Photoshop Elements V9.0.3.

      When I save the file as JPEG and re-open it, the problem returns.

      Opening the JPEG file in any other application, including PS Elements, does not cause the problem


      Source of files

      The original files came from a Nikon camera, saved in RAW format. It is possible that the original files were corrupted in some way as the shots had an unusual blue cast - which was easily resolved by Photoshop when I originally opened the RAW files. However, I'm not sure.

      The problem is not universal as I've not been able to reproduce it with any other files (RAW or JPEG).


      I have calibrated my monitor display settings sRGB IEC61966-2.1 (default)


      Other information:

      Adobe Photoshop Version: 12.1

      Operating System: Windows 7 64-bitVersion: 6.1 Service Pack 1

      System architecture: Intel CPU



      Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2

      Physical processor count: 8

      Processor speed: 3395 MHz

      Built-in memory: 8153 MB

      Free memory: 5089 MB

      Memory available to Photoshop: 7147 MB

      Memory used by Photoshop: 60 %

      Image tile size: 128K