1 Reply Latest reply on Oct 31, 2007 7:08 AM by RoboColum(n)

    Nonalphanumeric characters in file names

    Kevin Elmore Level 1
      My company's help files have been plagued with the RoboEngine getting clogged with bad SALSailSearch processes. When these processes hit, the server's CPU hits 100%, and the Search feature is crippled. This is the version of RoboEngine that came with RoboHelp X5.

      Adobe has reminded us that nonalphanumeric characters (and nonunderscore) could pose a problem with the search feature. Has anyone worked long enough with the new RoboEngine to know if it can handle these characters?

      Kevin
        • 1. Re: Nonalphanumeric characters in file names
          RoboColum(n) Level 5
          Hi Kevin,
          Not many users of these forums use RoboEngine and even less would have non-alphanumeric characters so I fear you may get little response here. You could try using the RoboEngine forum or alternatively contact Adobe direct. The changes in the just released RoboHelp Server 7 have been mainly in the ease of setup. You could download a trial and test out your projects.