1 Reply Latest reply on Apr 11, 2013 12:19 PM by Scott V

    sign in problem on PC

    Rwagnerfoto

      Revel will not accept my Photoshop.com user name or password on my PC.  No problem on my IPad or IPhone.  Have tried resetting my password with no luck.  Sign-in page always responds with Error on Page message with no hint of what the error might be.

        • 1. Re: sign in problem on PC
          Scott V Adobe Employee (Admin)

          Hello

          Are you signing in with an Adobe ID, Facebook or Google account? If you have signed in with a Facebook or google account, on the other location then it could be the propblem. We have tested this to see if Revel would see log in the same. Make sure that you are logged in with the Adobe ID on both locations to test with.

          Let me know how it turns out for you
          Thanks

          Scott