5 Replies Latest reply: Apr 16, 2013 8:25 AM by AMreso RSS

    Adobe Illustrator CS6 has stopped working (random)

    nico2wcf

      I have a problem with Adobe CS6 Illustrator both 32 and 64 bit has this error. It keeps crashing randomly and i get the message Adobe Illustrator has stopped working.

      All updates are installed for illustrator.

       

      System specs:

       

      Core i5 2500K
      8GB DDR3
      Radeon HD6450 512MB
      Windows 7 Professional SP1 + all updates

       

      I already reinstalled the whole system but it wont help.

       

      Does anyone know what to do?

       

      Details of windows error log:

       

      -

      System

       

      -

      Provider

       

      [ Name]

      Application Error

       

      -

      EventID

      1000

       

      [ Qualifiers]

      0

       

      Level

      2

       

      Task

      100

       

      Keywords

      0x80000000000000

       

      -

      TimeCreated

       

      [ SystemTime]

      2013-04-11T08:08:39.000000000Z

       

      EventRecordID

      6336

       

      Channel

      Application

       

      Computer

      WS-STUDIO2.mrpresent.local

       

       

      Security

       

      -

      EventData

       

      1. Illustrator.exe

       

      1. 16.0.3.691

       

      50bb31df

       

      1. dvaui.dll

       

      1. 6.0.0.0

       

      509ac3fb

       

      c0000005

       

      0000000000175411

       

      1360

       

      01ce3676fa872485

       

      C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe

       

      C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\dvaui.dll

       

      042ca9ac-a27f-11e2-a351-b4b52fb90bc3