3 Replies Latest reply: Apr 12, 2013 11:18 AM by Harm Millaard RSS

    Premiere Cs5.5 Keeps crashing when linking media- please help!

    Mister420

      I have my project all set in the timeline, however everytime I open Premiere, it shows at least one of my clips not linked. So I go to link media and Premiere crashes. When I exit premiere and come back into it, the clip is now there, however not rendered. After I render it, ANOTHER clip that Premiere randomly chooses is now not linked, in which I go to link it and Premiere crashes- as the vicious cycle contines!!

       

      I am working with Windows 7 with 16GB free on my C drive and 8GB of Ram

       

       

      Anyone know what's going on here?

        • 1. Re: Premiere Cs5.5 Keeps crashing when linking media- please help!
          John T Smith CommunityMVP

          >16GB free on my C drive

           

          Is that your ONLY drive?

           

          Even if you have the required/advised separate drive for video files, only 16G free on your C drive COULD be your problem... since depending on where your temporary files are stored, you MAY simply be running out of working space when PPro tries to create working files

           

          Drive C space http://forums.adobe.com/thread/1007934?tstart=0

           

          If you do not have a separate data drive... never a partition http://forums.adobe.com/thread/650708 for more on partitions... you need to buy/install a 2nd 7200 rpm drive for your video files

           

          My 3 hard drives for video editing are configured as...

          .

          1 - 320Gig Boot for Win7 64bit Pro and ALL program installs

          .

          2 - 320Gig data for Win7 paging swap file and video project files

          When I create a project on #2 drive, the various work files follow,

          so my boot drive is not used for the media cache folders and files

          .

          3 - 1Terabyte data for all video files... input source & output export files

          • 2. Re: Premiere Cs5.5 Keeps crashing when linking media- please help!
            Mister420 Community Member

            My files are actually linked from my D drive which has 11.7 GB free, and yes they are partitioned. I have a second hard drive with about 250GB which I have not yet installed. Would you recommend I clone this hard drive to the 250GB one and work from there? I have Premiere installed on my C drive but all the files are saved/linked on my D drive (my D drive was the bigger of the 2 until I recently partitioned them to make the C bigger bc I was down to only 250Mb of hard drive space)

             

            Also is that going to cause an issue down the line if I clone the drive and then transfer the files from the D to my new C drive?

            • 3. Re: Premiere Cs5.5 Keeps crashing when linking media- please help!
              Harm Millaard CommunityMVP

              1. How many physical disks do you have?

               

              2. What is the manufacturer's rated capacity of each?

               

              3. What partitions have you created on each physical disk?

               

              4. List all your volumes and the remaining free space.