Can someone Please help me!!! I just bought premier elements 11. I am trying to add media but I keep on getting a "the reporter reported a generic error" What am I doing wrong? How can I fix this problem? someone Please help me. I am using a J1 camera. I tried loading videos all differents ways to the page but I always get the same error message. Thank you !!
Welcome to the forum.
If so, it appears to shoot H.264 in a MOV wrapper.
Do you have the latest version of Apple's QT Player installed? If not, that would be my first action.
Yes thats the camera, and I do have Apples QT but I still get the same error message
If you have the latest version of QT Player installed, and still get the error, maybe we need to take a close look at your computer. If you will post the specs., the OS, and the HDD setup, maybe something there will trigger with someone here.