0 Replies Latest reply: Apr 12, 2013 8:37 PM by Zahmniva RSS

    adobe r700 flash player has stop working

    Zahmniva Community Member

      I have the most up to date flash player but it keeps crashing still. I uninstalled and reinstalled and still dosnt work and it's in protecting mode and have try to disable protecting mode and still the same thing . Now when I try to load a page with flash it stalls out until it finally crashes some times. I have Windows and it's  been doing this two years now.So how to fix this problem now it's causing blue screen and saying hard ware not fix and can not be updated with  1 detected  ?

       

      Here some reports Ids

      bp-5b62e477-f2c4-45e8-abe3-4597f2130412

      bp-89856962-1e9f-4960-9ee5-85c852130411

      bp-e83d6773-59b4-4862-afd4-e26702130411

      bp-8f305a27-02fc-4723-a27f-a00cd2130411

       

      This is what showing up on crash info on my pc of the flash player

      Version=1
      EventType=BEX
      EventTime=130102897802900390
      ReportType=2
      Consent=1
      UploadTime=130102897803623046
      ReportIdentifier=ad6de88a-a3d8-11e2-9bd0-bc5ff4572552
      IntegratorReportIdentifier=ad6de889-a3d8-11e2-9bd0-bc5ff4572552
      WOW64=1
      Response.type=4
      Sig[0].Name=Application Name
      Sig[0].Value=FlashPlayerPlugin_11_7_700_169.exe
      Sig[1].Name=Application Version
      Sig[1].Value=11.7.700.169
      Sig[2].Name=Application Timestamp
      Sig[2].Value=5155fb9a
      Sig[3].Name=Fault Module Name
      Sig[3].Value=NPSWF32_11_7_700_169.dll
      Sig[4].Name=Fault Module Version
      Sig[4].Value=11.7.700.169
      Sig[5].Name=Fault Module Timestamp
      Sig[5].Value=5155fd7e
      Sig[6].Name=Exception Offset
      Sig[6].Value=000b98aa
      Sig[7].Name=Exception Code
      Sig[7].Value=c0000409
      Sig[8].Name=Exception Data
      Sig[8].Value=00000000
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=6.1.7601.2.1.0.256.1
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=1033
      DynamicSig[22].Name=Additional Information 1
      DynamicSig[22].Value=389d
      DynamicSig[23].Name=Additional Information 2
      DynamicSig[23].Value=389d5569fec7712bc4af6cc460bf9818
      DynamicSig[24].Name=Additional Information 3
      DynamicSig[24].Value=fd05
      DynamicSig[25].Name=Additional Information 4
      DynamicSig[25].Value=fd058154fb8a8c334279579bcb43a205
      UI[2]=C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
      UI[3]=Adobe Flash Player 11.7 r700 has stopped working
      UI[4]=Windows can check online for a solution to the problem.
      UI[5]=Check online for a solution and close the program
      UI[6]=Check online for a solution later and close the program
      UI[7]=Close the program
      LoadedModule[0]=C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
      LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
      LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
      LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
      LoadedModule[4]=C:\Windows\syswow64\WININET.dll
      LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
      LoadedModule[6]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
      LoadedModule[7]=C:\Windows\syswow64\user32.DLL
      LoadedModule[8]=C:\Windows\syswow64\GDI32.dll
      LoadedModule[9]=C:\Windows\syswow64\LPK.dll
      LoadedModule[10]=C:\Windows\syswow64\USP10.dll
      LoadedModule[11]=C:\Windows\syswow64\ADVAPI32.dll
      LoadedModule[12]=C:\Windows\SysWOW64\sechost.dll
      LoadedModule[13]=C:\Windows\syswow64\RPCRT4.dll
      LoadedModule[14]=C:\Windows\syswow64\SspiCli.dll
      LoadedModule[15]=C:\Windows\syswow64\CRYPTBASE.dll
      LoadedModule[16]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
      LoadedModule[17]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
      LoadedModule[18]=C:\Windows\syswow64\shlwapi.DLL
      LoadedModule[19]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
      LoadedModule[20]=C:\Windows\system32\version.DLL
      LoadedModule[21]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
      LoadedModule[22]=C:\Windows\syswow64\normaliz.DLL
      LoadedModule[23]=C:\Windows\syswow64\iertutil.dll
      LoadedModule[24]=C:\Windows\syswow64\CRYPT32.dll
      LoadedModule[25]=C:\Windows\syswow64\MSASN1.dll
      LoadedModule[26]=C:\Windows\syswow64\OLEAUT32.dll
      LoadedModule[27]=C:\Windows\syswow64\ole32.dll
      LoadedModule[28]=C:\Windows\syswow64\IMM32.dll
      LoadedModule[29]=C:\Windows\syswow64\MSCTF.dll
      LoadedModule[30]=C:\Windows\syswow64\SHELL32.dll
      LoadedModule[31]=C:\Windows\system32\USERENV.dll
      LoadedModule[32]=C:\Windows\system32\profapi.dll
      LoadedModule[33]=C:\Windows\syswow64\urlmon.dll
      LoadedModule[34]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
      LoadedModule[35]=C:\Windows\system32\WINMM.dll
      LoadedModule[36]=C:\Windows\syswow64\PSAPI.DLL
      LoadedModule[37]=C:\Windows\system32\Secur32.dll
      LoadedModule[38]=C:\Windows\system32\MPR.dll
      LoadedModule[39]=C:\Windows\system32\WINSPOOL.DRV
      LoadedModule[40]=C:\Windows\syswow64\COMDLG32.dll
      LoadedModule[41]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
      LoadedModule[42]=C:\Windows\system32\uxtheme.dll
      LoadedModule[43]=C:\Windows\syswow64\CLBCatQ.DLL
      LoadedModule[44]=C:\Windows\system32\dwmapi.dll
      LoadedModule[45]=C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
      LoadedModule[46]=C:\Windows\system32\DSOUND.dll
      LoadedModule[47]=C:\Windows\system32\POWRPROF.dll
      LoadedModule[48]=C:\Windows\syswow64\SETUPAPI.dll
      LoadedModule[49]=C:\Windows\syswow64\CFGMGR32.dll
      LoadedModule[50]=C:\Windows\syswow64\DEVOBJ.dll
      LoadedModule[51]=C:\Windows\syswow64\WS2_32.dll
      LoadedModule[52]=C:\Windows\syswow64\NSI.dll
      LoadedModule[53]=C:\Windows\system32\mscms.dll
      LoadedModule[54]=C:\Windows\system32\mlang.dll
      LoadedModule[55]=C:\Windows\System32\MMDevApi.dll
      LoadedModule[56]=C:\Windows\System32\PROPSYS.dll
      LoadedModule[57]=C:\Windows\system32\AUDIOSES.DLL
      LoadedModule[58]=C:\Windows\system32\mswsock.dll
      LoadedModule[59]=C:\Windows\System32\wshtcpip.dll
      LoadedModule[60]=C:\Windows\System32\wship6.dll
      LoadedModule[61]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
      LoadedModule[62]=C:\Windows\system32\DNSAPI.dll
      LoadedModule[63]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
      LoadedModule[64]=C:\Windows\system32\Iphlpapi.DLL
      LoadedModule[65]=C:\Windows\system32\WINNSI.DLL
      LoadedModule[66]=C:\Windows\system32\rasadhlp.dll
      LoadedModule[67]=C:\Windows\System32\fwpuclnt.dll
      LoadedModule[68]=C:\Windows\system32\avrt.dll
      FriendlyEventName=Stopped working
      ConsentKey=BEX
      AppName=Adobe Flash Player 11.7 r700
      AppPath=C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe

       

      Version=1
      EventType=APPCRASH
      EventTime=130101882892587890
      ReportType=2
      Consent=1
      UploadTime=130101882894091796
      ReportIdentifier=60075641-a2ec-11e2-a42a-bc5ff4572552
      IntegratorReportIdentifier=60075640-a2ec-11e2-a42a-bc5ff4572552
      WOW64=1
      Response.BucketId=3518770049
      Response.BucketTable=1
      Response.type=4
      Response.CabId=-690012942
      Sig[0].Name=Application Name
      Sig[0].Value=FlashPlayerPlugin_11_7_700_169.exe
      Sig[1].Name=Application Version
      Sig[1].Value=11.7.700.169
      Sig[2].Name=Application Timestamp
      Sig[2].Value=5155fb9a
      Sig[3].Name=Fault Module Name
      Sig[3].Value=NPSWF32_11_7_700_169.dll
      Sig[4].Name=Fault Module Version
      Sig[4].Value=11.7.700.169
      Sig[5].Name=Fault Module Timestamp
      Sig[5].Value=5155fd7e
      Sig[6].Name=Exception Code
      Sig[6].Value=c0000005
      Sig[7].Name=Exception Offset
      Sig[7].Value=007b588e
      DynamicSig[1].Name=OS Version
      DynamicSig[1].Value=6.1.7601.2.1.0.256.1
      DynamicSig[2].Name=Locale ID
      DynamicSig[2].Value=1033
      DynamicSig[22].Name=Additional Information 1
      DynamicSig[22].Value=0a9e
      DynamicSig[23].Name=Additional Information 2
      DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
      DynamicSig[24].Name=Additional Information 3
      DynamicSig[24].Value=0a9e
      DynamicSig[25].Name=Additional Information 4
      DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
      UI[2]=C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
      UI[3]=Adobe Flash Player 11.7 r700 has stopped working
      UI[4]=Windows can check online for a solution to the problem.
      UI[5]=Check online for a solution and close the program
      UI[6]=Check online for a solution later and close the program
      UI[7]=Close the program
      LoadedModule[0]=C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe
      LoadedModule[1]=C:\Windows\SysWOW64\ntdll.dll
      LoadedModule[2]=C:\Windows\syswow64\kernel32.dll
      LoadedModule[3]=C:\Windows\syswow64\KERNELBASE.dll
      LoadedModule[4]=C:\Windows\syswow64\WININET.dll
      LoadedModule[5]=C:\Windows\syswow64\msvcrt.dll
      LoadedModule[6]=C:\Windows\syswow64\api-ms-win-downlevel-user32-l1-1-0.dll
      LoadedModule[7]=C:\Windows\syswow64\user32.DLL
      LoadedModule[8]=C:\Windows\syswow64\GDI32.dll
      LoadedModule[9]=C:\Windows\syswow64\LPK.dll
      LoadedModule[10]=C:\Windows\syswow64\USP10.dll
      LoadedModule[11]=C:\Windows\syswow64\ADVAPI32.dll
      LoadedModule[12]=C:\Windows\SysWOW64\sechost.dll
      LoadedModule[13]=C:\Windows\syswow64\RPCRT4.dll
      LoadedModule[14]=C:\Windows\syswow64\SspiCli.dll
      LoadedModule[15]=C:\Windows\syswow64\CRYPTBASE.dll
      LoadedModule[16]=C:\Windows\syswow64\api-ms-win-downlevel-advapi32-l1-1-0.dll
      LoadedModule[17]=C:\Windows\syswow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll
      LoadedModule[18]=C:\Windows\syswow64\shlwapi.DLL
      LoadedModule[19]=C:\Windows\syswow64\api-ms-win-downlevel-version-l1-1-0.dll
      LoadedModule[20]=C:\Windows\system32\version.DLL
      LoadedModule[21]=C:\Windows\syswow64\api-ms-win-downlevel-normaliz-l1-1-0.dll
      LoadedModule[22]=C:\Windows\syswow64\normaliz.DLL
      LoadedModule[23]=C:\Windows\syswow64\iertutil.dll
      LoadedModule[24]=C:\Windows\syswow64\CRYPT32.dll
      LoadedModule[25]=C:\Windows\syswow64\MSASN1.dll
      LoadedModule[26]=C:\Windows\syswow64\OLEAUT32.dll
      LoadedModule[27]=C:\Windows\syswow64\ole32.dll
      LoadedModule[28]=C:\Windows\syswow64\IMM32.dll
      LoadedModule[29]=C:\Windows\syswow64\MSCTF.dll
      LoadedModule[30]=C:\Windows\syswow64\SHELL32.dll
      LoadedModule[31]=C:\Windows\system32\USERENV.dll
      LoadedModule[32]=C:\Windows\system32\profapi.dll
      LoadedModule[33]=C:\Windows\syswow64\urlmon.dll
      LoadedModule[34]=C:\Windows\syswow64\api-ms-win-downlevel-ole32-l1-1-0.dll
      LoadedModule[35]=C:\Windows\system32\WINMM.dll
      LoadedModule[36]=C:\Windows\syswow64\PSAPI.DLL
      LoadedModule[37]=C:\Windows\system32\Secur32.dll
      LoadedModule[38]=C:\Windows\system32\MPR.dll
      LoadedModule[39]=C:\Windows\system32\WINSPOOL.DRV
      LoadedModule[40]=C:\Windows\syswow64\COMDLG32.dll
      LoadedModule[41]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_ 5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
      LoadedModule[42]=C:\Windows\system32\uxtheme.dll
      LoadedModule[43]=C:\Windows\syswow64\CLBCatQ.DLL
      LoadedModule[44]=C:\Windows\system32\dwmapi.dll
      LoadedModule[45]=C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll
      LoadedModule[46]=C:\Windows\system32\DSOUND.dll
      LoadedModule[47]=C:\Windows\system32\POWRPROF.dll
      LoadedModule[48]=C:\Windows\syswow64\SETUPAPI.dll
      LoadedModule[49]=C:\Windows\syswow64\CFGMGR32.dll
      LoadedModule[50]=C:\Windows\syswow64\DEVOBJ.dll
      LoadedModule[51]=C:\Windows\syswow64\WS2_32.dll
      LoadedModule[52]=C:\Windows\syswow64\NSI.dll
      LoadedModule[53]=C:\Windows\system32\mscms.dll
      LoadedModule[54]=C:\Windows\system32\mlang.dll
      LoadedModule[55]=C:\Windows\System32\MMDevApi.dll
      LoadedModule[56]=C:\Windows\System32\PROPSYS.dll
      LoadedModule[57]=C:\Windows\system32\AUDIOSES.DLL
      LoadedModule[58]=C:\Windows\system32\mswsock.dll
      LoadedModule[59]=C:\Windows\system32\DNSAPI.dll
      LoadedModule[60]=C:\Windows\system32\Iphlpapi.DLL
      LoadedModule[61]=C:\Windows\system32\WINNSI.DLL
      LoadedModule[62]=C:\Windows\system32\rasadhlp.dll
      LoadedModule[63]=C:\Windows\System32\wshtcpip.dll
      LoadedModule[64]=C:\Windows\System32\wship6.dll
      LoadedModule[65]=C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
      LoadedModule[66]=C:\Program Files (x86)\Bonjour\mdnsNSP.dll
      LoadedModule[67]=C:\Windows\System32\fwpuclnt.dll
      LoadedModule[68]=C:\Windows\system32\avrt.dll
      State[0].Key=Transport.DoneStage1
      State[0].Value=1
      State[1].Key=DataRequest
      State[1].Value=iData=1/nDumpFile=//Upload//iCab//7b68e4c1b59841918a5c29551c92a632-5dbda545 8abaa906ce159cc652059f6d-1--776197247-AppCrash32-6-1-7601-2.cab/nDumpServer=watson.microso ft.com/nResponseServer=watson.microsoft.com/nResponseURL=//dw//StageFour.asp?iBucket=-7761 97247&szCab=7b68e4c1b59841918a5c29551c92a632.cab&EventType=AppCrash32&BucketHash=5dbda5458 abaa906ce159cc652059f6d&MID=BFFCD447-13D7-441A-93AF-B4B94630CA0B/nBucket=-776197247/nBucke tTable=1/nResponse=1/n
      File[0].CabName=WERInternalMetadata.xml
      File[0].Path=WER8E92.tmp.WERInternalMetadata.xml
      File[0].Flags=851971
      File[0].Type=5
      File[0].Original.Path=C:\Users\zahmniva\AppData\Local\Temp\WER8E92.tmp.WERInternalMetadata .xml
      File[1].CabName=AppCompat.txt
      File[1].Path=WERAB52.tmp.appcompat.txt
      File[1].Flags=851971
      File[1].Type=5
      File[1].Original.Path=C:\Users\zahmniva\AppData\Local\Temp\WERAB52.tmp.appcompat.txt
      File[2].CabName=minidump.mdmp
      File[2].Path=WERB1EB.tmp.mdmp
      File[2].Flags=2949123
      File[2].Type=2
      File[2].Original.Path=C:\Users\zahmniva\AppData\Local\Temp\WERB1EB.tmp.mdmp
      File[3].CabName=Report.cab
      File[3].Path=Report.cab
      File[3].Flags=196608
      File[3].Type=7
      File[3].Original.Path=Report.cab
      FriendlyEventName=Stopped working
      ConsentKey=APPCRASH
      AppName=Adobe Flash Player 11.7 r700
      AppPath=C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_169.exe