2 Replies Latest reply on Oct 30, 2007 7:10 PM by Amebr-ke0mH4

    Error when opening .chm file

    Mandavilli
      I converted a .Winhelp help project to HTML and generated .chm file. The .chm file opens just fine on my local hard drive. Then I check in this .chm file into Visual Source Safe where we store all of our files. When I get a copy or check out this same .chm file from Visual Source Safe on to my local hard drive, it refuses to open and displays the error message:

      Cannot open the file: mk:@MSITStore:C:\SOURCESAFE\Enterprise\ENT5.0\Documentation\Help\CHM\ptwin.chm

      The same behavior occurs even when other people get a copy of this file on to their hard drive. How can I resolve this problem? Thank you in advance!

        • 1. Re: Error when opening .chm file
          CraigCC Level 2
          Firstly. Visual Source Safe should only be used to check in / out source files not the output files. Personally I would never use VSS to store the .chm file and find another way to distribute the file.

          Can you try putting the .chm file in your desktop and opening it from there.
          Double check the permissions on the .chm file once it has been checked out. Did you check it out or just use the get file option?

          Kind Regards
          Craig
          • 2. Error when opening .chm file
            Amebr-ke0mH4 Level 2
            Hi Mandavilli,

            This thread suggests that the chm file has become corrupted somehow, and that deleting the CPD file and recompiling solved the issue, although there is no mention of VSS. It might be worth trying, in any case.

            Amber