7 Replies Latest reply: Apr 24, 2013 7:17 PM by Darius2013 RSS

    Adobe Flash Player Installer/Uninstaller 11.6 r602 Has stopped Working

    Simmons33 Community Member

      Ok, I think Im in the right place. Anyway,


      Im using


      Windows 7 Home Premium 64Bit

      Internet Explorer 10 32Bit

      Flash Player Activex Version: 11.7.700.169


      So I got my Popup about a Flash Player Update. I dont allow anything to Auto Update as I dont want anything running in the background without my permisssion. I clicked the Download button and Internet Explorer opened to Adobe Download page. After that, the Flash player Popup stopped responding and crashed. Flash player itself has seemed to install just fine but Im still curious what happend. Thanks


      Im going on a "If its not broke, Dont fix it" Attitude right now. But if anyone knows the exact cause of this issue is, it would be nice. Not sure if you need an Event Log, but yeah


      Action Cneter Report -



      Faulting Application Path: C:\Windows\System32\Macromed\Flash\FlashUtil64_11_6_602_180_ActiveX.exe

      Problem signature

      Problem Event Name: APPCRASH

      Application Name: FlashUtil64_11_6_602_180_ActiveX.exe

      Application Version: 11.6.602.180

      Application Timestamp: 5130146c

      Fault Module Name: ntdll.dll

      Fault Module Version: 6.1.7601.17725

      Fault Module Timestamp: 4ec4aa8e

      Exception Code: c0000005

      Exception Offset: 00000000000532d0

      OS Version: 6.1.7601.

      Locale ID: 1033

      Additional Information 1: 8011

      Additional Information 2: 80112c07e95609d10e5bb3c99a0d274a

      Additional Information 3: 966a

      Additional Information 4: 966a814851dd531d567dbd08e863461d

      Extra information about the problem

      Bucket ID: 99552579