MOV files can have any of hundreds of codecs inside and do often not include the indicators to tell Premiere Elements which codec they are using.
What model of camcorder is your video coming from and what resolution is it? Did you use Premiere Elements' tools to get the video from the camcorder to your computer?
I have a Zoom Q3HD recorder at HD 1080/30 resolution
Yes, I opened PE10 and import video (usb to usb) using DVD Camcorder setting.
Maybe another setting would be better, but it IS a USB to USB.
Thanks ffor helping me.
I have no experience working with a Zoom cam. But sometimes it helps if you install the camcorder's software on your computer. This can install the necessary codecs. (And, of course, make sure you have the latest version of Quicktime, per the program's requirements.)
Most likely the cam shoots in a proprietary MP4 codec. So starting a new project and setting it up for Flip cam video might also activate the necessary codecs.
If it still won't go, then version may not have the ability to interface with this camcorder's footage.
I did not read any of the links (not my camera) but when I went to Google and searched on
Zoom Q3HD codec
There did appear to be information