5 Replies Latest reply on Apr 23, 2013 1:50 AM by lesavage

    cant sign in to adobe exchange

    m3a4

      BNWT installation of CS6, updates and security patches installed as of today. another 17meg download gets adobe exchange installed.  I find the ext I'm after in the little AE window, and them all goes to hell in a handbag! Unable to log in! password and ID working fine everywhere else, (including here!) tried new ID.. results the same, a deadly embrace  (loop) of  "Please log in to see your products" logging in, enter password at this point, sign in, logging in, enter password at this point, sign in, logging in, enter password at this point, sign in... you get the idea?

       

      Windows install of version CS6;  13.0.1 x32.

      no updates available for AExchange app

      extension manager CS6 v6.0.5.9

       

      A search seems to indicate that this problem has been around for at least 4 weeks in various guises, is there a solution yet?