16 Replies Latest reply: May 29, 2013 2:19 AM by fgregor

Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 13, 2013 4:52 PM

Here is the situation. I have CS 4 Design Premium which has Adobe Exchange already however when i try to use it the file extensions . mxp to install what i am assuming is the Adobe exchange extension/ plugin that is needed to contribute items to the Adobe website or exchange site. I have already downloaded the Adobe Exchange i have put it in my extension in CS 4, i have put it in my plug ins in CS 4 both times i have restarted the program and both times the extension has not shown up in photoshop so hep please.

I need STEP BY STEP instructions please.

1. Re: Installing and using Adobe Exchange for CS 4

kglad Apr 13, 2013 5:04 PM (in response to designsbyamerianna)

is adobe exchange showing up in your adobe extension manager cs4?

if yes, in ps cs4 click window>extensions. do you see adobe exchange?
Like Show 0 Likes (0)

Actions
2. Re: Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 13, 2013 5:11 PM (in response to kglad)

After I put AdobeExchange in the extension section of PS CS4 and close the program down and reopen PS CS4 AdobeExchange still does NOT show up ? i can't figure out what i am doing wrong I do have TeamViewer if you would be so kind as to assist me with this issue.
i have been battling this stupid issue for the last three and half or so months i am gonna pull my hair out lol.
Like Show 0 Likes (0)

Actions
3. Re: Installing and using Adobe Exchange for CS 4

kglad Apr 13, 2013 5:16 PM (in response to designsbyamerianna)

1. right click your exchange mxp file>click open with>adobe extension manager cs4
2. install your exchange extension using extension manager.
3. open ps cs4>click window>extensions. do you see adobe exchange?
Like Show 0 Likes (0)

Actions
4. Re: Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 13, 2013 5:52 PM (in response to kglad)

I did step one however when my Adobe Exchange CS4 is open and i go to install the .mxp file (adobeexchange file) into the CS4 extension manager the adobeexchange file is not in my downloads. Why is my CS4 extension manager not reading the .mxp.
Well first i see that the Adobe exchange extension file is a zxp file not an mxp file that could be the reason however how do i fix this... I saw something about a classic adobe exchange? where is that and is that the file i need?
Like Show 0 Likes (0)

Actions
5. Re: Installing and using Adobe Exchange for CS 4

kglad Apr 13, 2013 9:55 PM (in response to designsbyamerianna)

you do not have a cs4 extension:

An extension package (ZXP/MXP) file is compressed installation file containing the extension(s) to be downloaded and installed by the Adobe Extension Manager. Note ZXP format extension package can only be installed by Adobe Extension Manager CS5 and later.
Like Show 0 Likes (0)

Actions
6. Re: Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 13, 2013 10:03 PM (in response to kglad)

So what do i do now? Where can i find the CS4 extsion package?
Like Show 0 Likes (0)

Actions
7. Re: Installing and using Adobe Exchange for CS 4

kglad Apr 13, 2013 10:15 PM (in response to designsbyamerianna)

go to the updates page and see if you can find what you want: https://www.adobe.com/downloads/updates/
Like Show 0 Likes (0)

Actions
8. Re: Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 13, 2013 11:00 PM (in response to kglad)

Ok this is not helping I am sorry i am not completely incompetent. I know you must be getting frustrated with me. I ran updates, nothing is working so am i S.O.L.?
Like Show 0 Likes (0)

Actions
9. Re: Installing and using Adobe Exchange for CS 4

kglad Apr 14, 2013 8:23 AM (in response to designsbyamerianna)

what os?
Like Show 0 Likes (0)

Actions
10. Re: Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 14, 2013 10:47 AM (in response to kglad)

I am on Windows operating system.
Like Show 0 Likes (0)

Actions
11. Re: Installing and using Adobe Exchange for CS 4

kglad Apr 14, 2013 11:19 AM (in response to designsbyamerianna)

there are updates you can add but i don't see anything to add an adobe exchange panel to ps cs4.
Like Show 0 Likes (0)

Actions
12. Re: Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 14, 2013 11:50 AM (in response to kglad)

well crap.... i have some really cool stuff i wanted to add to the Exchange. so i gues that means i am SOL.
Like Show 0 Likes (0)

Actions
13. Re: Installing and using Adobe Exchange for CS 4

Jeff A Wright Apr 14, 2013 12:47 PM (in response to designsbyamerianna)

Moving this discussion to the Exchange General Discussion forum.
Like Show 0 Likes (0)

Actions
14. Re: Installing and using Adobe Exchange for CS 4

designsbyamerianna Apr 14, 2013 12:51 PM (in response to Jeff A Wright)

Well Jeff can you help me?
Like Show 0 Likes (0)

Actions
15. Re: Installing and using Adobe Exchange for CS 4

Jeff A Wright Apr 14, 2013 1:02 PM (in response to designsbyamerianna)

Not beyond moving you to an area where people maybe able to help.
Like Show 0 Likes (0)

Actions
16. Re: Installing and using Adobe Exchange for CS 4

fgregor May 29, 2013 2:19 AM (in response to Jeff A Wright)

Hi designsbyamerianna,

Are you trying to install the Adobe Exchange Panel (downloaded from www.adobeexchange.com) in CS4?

If so, unfortunately this is not going to be possible for technical reasons; the Adobe Exchange panel requires CS6 or above to work correctly and is incompatible with CS4.

Please see the FAQs for more information:
https://www.adobeexchange.com/resources/6#faq33

Otherwise, can you please tell me where you found the ZXP that you are trying to install, and whether you used Extension Manager?

Best wishes,
Fraser
Like Show 0 Likes (0)

Actions