5 Replies Latest reply on Apr 14, 2013 5:36 PM by Steve Grisetti

    Why do I get the following message whenever I try to launch Premiere Elements 11??


      Hi, hoping someone can help me out here.  I am new to Adobe Premiere Elements 11 and whenever I try to launch it, I get the following message:

      Screen Shot 2013-04-14 at 3.19.56 PM.png


      Before this message appears, while Premiere is loading it allways gets hung-up while trying to load the SmartSound Adobe Plugin:

      Screen Shot 2013-04-14 at 3.13.26 PM.png

      I tried loading it from the Organizer and get the same result. I uninstalled and reloaded with no luck.  I meet the system requirements for Mac and am at a total loss.  ANY help would be GREATLY appreciated!!