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What is the source of the move file... such as exact brand/model camera?
If you are on Windows... what version of Quicktime do you have installed?
What model of camcorder is your video coming from and what resolution is it? Did you use Premiere Elements to get the video from your camcorder to your computer?
What operating system are you using? Have you ensured you have the latest version of Quicktime, per the program's requirements?
Hi came from folders. originally from nikon 5200. 1920 by 1080. windows 7. yes latest quicktime. thanks
hi. from folders. originally from nikon 5200. 1920 by 1080.windows 7. just downloaded latest quicktime. not sure of the version. thanks
What happens if you change the suffix of the video from .mov to .mts?
What happens if you use Premiere Elements' Add Media tools to get the video from the camera to your computer?
Hi changed one file to MTS. It works.
Did not try your second suggestion because it is not on the camera card. I will take a new video with the camera and try that.
Is there some way to avoid changing all the suffix names?
At your suggestion I changed one video to MTS suffix. It worked in PE. Then I loaded a MOV in PE. AND IT WORKED. Could it be that doing one in MTS did something to make PE recognize the MOV?
At Steve’s suggestion I changed one video to MTS suffix. It worked in PE. Then I loaded a MOV in PE. AND IT WORKED. Could it be that doing one in MTS did something to make PE recognize the MOV?
It seems that camera makers have decided to begin wrapping their files in non-standard wrappers. Programs, like PrE, are hard-coded to expect certain CODEC's in certain wrappers, and when things are done in a non-standard way, the program is not expecting certain CODEC's to be within certain wrappers.
Not sure why this has become "standard" for some camera makers, but it does cause issues, confusion and often extra work.
Another packaging choice by some camera mfgrs. is to wrap the common H.264 CODEC in an AVI wrapper, which is an un-common choice, but we are seeing more and more of it.
Good luck, and glad that the MTS file extension change helped you.
Many thanks. I don’t understand it but as long as it works, Great