Can you launch Adobe Reader and accept EULA.
Try opening the document from Adobe Reader:
Click File - Open - and locate the PDF files in the Downloads folder
Thanks for your response. I tried to follow your instructions by going to
the Adobe website and downloading directly on Safari. The download is
fine but I still can't access my documents. I couldn't find Eula
anywhere. I know this shouldn't be so hard!
You have to launch Adobe Reader from the Applications folder in Mac OS.
Once you launch the Adobe Reader for the first time, it will show EULA. you have to accept it to use the product.
You don't need to download the product again.
You write that you "downloaded" Reader, but did you also install it?