1 Reply Latest reply on Apr 15, 2013 10:19 PM by 27Prac

    Elements Editor Problem

    jrobinson863@charter.net

      I just bought Photoshop Elements 11 and am having trouble editing photos.  Sometimes I can click on the editor icon and it works, most of the time nothing happens.  Tried closing and reopening the software with no success.

        • 1. Re: Elements Editor Problem
          27Prac Level 3

          Hi,

           

          Please try couple of probable solutions as mentioned below:

           

          Solution 1:

          Reset all elements preferences. Go to

          Win - "C:\Users\[YOUR USERNAME]\AppData\Roaming\Adobe\Photoshop Elements\11.0\Editor"

          Mac - "~Library/Preferences/Adobe Photoshop Elements 11 Settings"

           

          Delete everything present in this folder and then realaunch PSE.

           

          Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.

           

          Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.

           

          Solution 4: Try launching PSE Editor directly from the .exe present in folder  "C:\Program Files (x86)\Adobe\Photoshop Elements 11\".