3 Replies Latest reply on Nov 20, 2013 7:49 AM by flyingj481

    Problems with downloading Presenter

    Kelli Guhl

       

      I cannot download my trial of Adobe Presenter, this error has occured mulitple times.

      I have tried to delete all file and start over with no success.

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      Exit Code: 7

      Please see specific errors below for troubleshooting. For example,  ERROR: DS010 ...

       

       

      -------------------------------------- Summary --------------------------------------

       

      - 0 fatal error(s), 3 error(s)

       

       

       

      ----------- Payload: Adobe Player for Embedding 3.3 3.3.0.0 {354D20E6-A25F-4728-9DA6-C9003D8F2928} -----------

       

      ERROR: DS010: Invalid library file ARKCmdFS.dll. Cannot get GetCommandObject API address for command InstallAdobeVersionedFile(Seq 1)

       

      ----------- Payload: Adobe Presenter Video Creator 8.1 (32 Bit) 8.1.0.0 {79510DDF-6BBD-11E2-BA26-DC328FE9DC62} -----------

       

      ERROR: DS010: Invalid library file ARKCmdFS.dll. Cannot get GetCommandObject API address for command InstallAdobeVersionedFile(Seq 1)

       

      ----------- Payload: Adobe Presenter 8.1 8.1.0.0 {6722594C-6BBD-11E2-BA26-D918EA6BE287} -----------

       

      ERROR: DS010: Invalid library file ARKCmdFS.dll. Cannot get GetCommandObject API address for command InstallFile(Seq 1)

       

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