1 Reply Latest reply: Apr 15, 2013 10:28 PM by ukgaurav RSS

    Elements won't open

    ricia d

      I recently upgraded from Elements 7 to Elements 11. Organizer appears to work properly but nothing happens when I click on editor.  I use Windows 7

        • 1. Re: Elements won't open
          ukgaurav Adobe Employee

          Elements 7 and 11 are two separate programs which can co-exist together on your machine.




          Please try couple of probable solutions as mentioned below:


          Solution 1:

          1. Close Elements.

          2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.

          3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.


          Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.


          Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.