When I attempt to add a file from creative cloud into iPad ps touch I receive a connection failure message. I have tried this on two different wifi locations. Sync works as I can see the file I uploaded from a desktop computer into creative cloud, but I cannot go to new from creative cloud, choose a file, and click add. It gives me a connection failure - downloading failed -image cannot be loaded. please try again. My desktop computers work fine on the same networks.
This is happening to me as well and the service department had me on hold for 1 hour and 10 minutes and couldn't help.
Sorry for the inconvenience. A fix will be deployed to the CreativeCloud very soon. - Guido