Did anyone get hurt badly when they were crushed by InDesign? ;-)
Seriously, you have provided us absolutely no information with which we can help you. What operating system? What happened when InDesign crashed? Does it happen with one file or with many? Does it happen if you reboot your computer? Have you restored preferences?
Thank you so much for getting back to me ! I have no information just panic... I tried restarting the computer ; tried opening other files... Nothing to do : InDesign opens (faster than usual) the file, but as soon as I touch anything, I get a message that it had quit.I know nothing about restoring preferences.Thanks again, I'm working on a magazine that I'm suppose to finish tomorrow Should I reinstall InDesign ?
I get this (but it's all really Chinese for me) :
Process: Adobe InDesign CS6 Re: InDesign CS6 crushes !! Urgent !Path: /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6Identifier: com.adobe.InDesignVersion: 220.127.116.116 (8010)Code Type: X86 (Native)Parent Process: launchd Re: InDesign CS6 crushes !! Urgent !
Date/Time: 2013-04-17 17:20:24.018 +0200OS Version: Mac OS X 10.7.5 (11G63)Report Version: 9
Interval Since Last Report: 744 secCrashes Since Last Report: 6Per-App Interval Since Last Report: 338 secPer-App Crashes Since Last Report: 6Anonymous UUID: BEDAD810-3871-4051-B28B-56E2CC741DAA
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:--> __PAGEZERO 0000000000000000-0000000000001000 Re: InDesign CS6 crushes !! Urgent ! -/- SM=NUL /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6 __TEXT 0000000000001000-0000000000005000 Re: InDesign CS6 crushes !! Urgent ! r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Ok. I seem to be able to open other documents. It's one document - unfortunately the one I'm working on that create the problem. What should I do ?
First, please turn off the autoquote when you reply by email.
Next, put the entire crash report on Pastebin.com (NOT HERE) and post a link to it here and maybe we can tell what's wrong.
Your description sounds like there is corruption in the file. The best bet would be to try exporting to .idml as soon as the file opens. See Remove minor corruption by exporting
It's some sort of text problem, possibly a bad font. If you put the .idml file someplace and post a link, or send it to me in a private message (click my name to go to my profile), I'll see if the file will open here.
Do you have a backup version?